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pk678 operates under a legal framework that sets out your rights, our obligations, and the conditions that govern your account. Access to our platform depends on your local law and eligible regions in Bangladesh — read this page before you open or continue using your account.
These terms govern every interaction between you and pk678, from the moment you register an account through to how we store your transaction records and respond to your requests. Availability of our platform — including all account functions, wallet transfers, and game access — depends on your local law and the eligible regions we serve. If your jurisdiction restricts or prohibits online gaming activity, you are responsible for verifying that before proceeding. When you fund your account using bKash or Nagad, the legal terms covering those transactions sit at the intersection of our platform rules and the policies of each payment provider. We do not override the terms set by bKash or Nagad; both services operate under their own user agreements, and any dispute about a wallet transaction must follow that provider's published process alongside our own. We may update these terms when regulations change or when our platform adds new features. Updates take effect when published on this page — continuing to use your account after a change is posted counts as acceptance. If any part of these terms conflicts with a mandatory rule in your local law, the local rule takes precedence to the extent required by that law.
Our legal policy has a defined scope — not everything on or connected to pk678 falls under a single set of rules. Below is a clear breakdown of what sits inside and outside our direct policy.
All registration, login, identity verification and session activity on pk678 falls within our policy scope. Your account credentials, access history and session data are governed directly by the terms published here and in our privacy documentation.
Deposits and withdrawals processed through bKash, Nagad or other configured payment routes are covered by our platform terms for the pk678 side of the transaction. The wallet provider's own terms also apply independently for their portion of the transfer.
Game content supplied by CQ9, Spadegaming, Habanero and JDB is made available through our lobby under licence from those studios. Our legal terms govern how you access that content; the studios retain rights over the content itself.
External services linked from or integrated alongside pk678 — including payment gateways, device operating systems and mobile browsers — operate under their own terms. We do not accept legal responsibility for third-party service availability, accuracy or conduct outside our platform.
You hold a clear set of practical rights in relation to your pk678 account and the data we hold about you. These are not abstract entitlements — each one maps to a step you can take through your account or by contacting our support team directly. To review your transaction records, open the account history section after you log in. Every deposit made via bKash or Nagad, and every withdrawal processed, appears there with a timestamp and reference number. If a record looks incorrect, you can raise a correction request by contacting support with the relevant reference. We will investigate and respond through the same channel you used to raise the query. If your account details change — a new mobile number linked to your Nagad wallet, for example — update them through the account settings section before your next transaction. Outdated details can cause payment routing issues, and we cannot process corrections retroactively if the wrong information was active at the time. Raising a policy question or requesting a copy of data we hold about you follows the same support contact path described in the section below.
Log in and open account history to see every transaction, session and account change we have recorded against your profile. Reference numbers are shown for each bKash and Nagad transfer.
Update your registered mobile number, wallet reference or contact details through account settings. Do this before your next deposit or withdrawal to keep your payment routing accurate.
Contact our support team through the published routes below. Include your account reference and a clear description of the question or concern. We respond through the same channel you used.
For any matter that account settings cannot resolve — a disputed transaction, an access issue or a data query — our support team handles requests through live chat and email, both reachable from your account dashboard.
If you have a question about these terms, need to raise a data request, or want to dispute a transaction record, use the contact routes listed below. We publish only the channels we actively manage — we do not list phone numbers or walk-in services we cannot back with an actual response.
Open the live chat widget from your signed-in account dashboard. This is the fastest path for account access questions and transaction queries, including bKash and Nagad deposit references.
Send a written query to our support email address published in the account help section. Include your account ID and the relevant transaction or policy reference so we can locate your record quickly.
The help centre, accessible from the footer of any page, contains published policy documents and step-by-step account guides. Check there first for answers to common legal and account questions before raising a direct contact.
Our approach to data and account security follows the obligations set out in these terms, applied consistently across every account we manage in eligible regions of Bangladesh.
We collect only the data needed to operate your account: registration details, session records and transaction references for bKash, Nagad or other payment routes. We do not sell personal data to third parties unconnected to platform operation.
Our site uses cookies to maintain your logged-in session, remember your payment preferences and measure page performance. You can review and manage cookie settings through your browser — clearing them will log you out of your active session.
Account and transaction records are retained for the period required by our operating obligations. Once that period passes and your account is closed, we remove personal data not needed for legal or financial record-keeping. Submit a deletion request through support.
To request a correction, access copy of your data, or ask about retention periods, contact support through live chat or email. Provide your account reference so we can locate the correct records and respond to your request in order.
These are the questions we receive most often about how our legal terms work, what they cover, and how to act on them.
Access to pk678 depends on your local law and whether you are in an eligible region. These terms apply to any account opened on pk678, but it is your responsibility to confirm that using the platform is permitted under the laws of your location before registering or depositing.
For any disputed bKash or Nagad transaction, open your account history and note the reference number. Contact our support team with that reference via live chat or email. The wallet provider's own dispute process may also apply to the portion of the transfer handled on their side.
Send a data access request through our support email listed in the account help section. Include your registered account ID and a clear description of what you are requesting. We will respond through the same channel once we have verified your identity against the account.
Yes. Submit a deletion request through live chat or support email with your account reference. We will close the account and remove personal data not subject to mandatory retention obligations. Records tied to financial transactions may be kept for the period our operating terms require.
Our terms do not override the policies of bKash, Nagad or other third-party payment providers for their portion of a transaction. Game content from studios like CQ9, Spadegaming, Habanero and JDB is available through our lobby, but those studios hold independent rights over their content under their own terms.
When we update these legal terms, the revised version is published on this page with an updated date. Continuing to use your account after a change is posted counts as acceptance of the revised terms. Check this page if you have not visited for some time and plan to make a deposit or withdrawal.